Space to breathe


employee engagement

Inspired by a recent article in the Gatehouse Journal of Internal Communications (‘Spring clean your internal communications’), I’ve been thinking about the internal communications ‘sweet spot’… Doing enough communication and engagement without bombarding our people with too much stuff… 

8th May 2018

Trust me…


change communciations, employee engagement

Trust… One little word… With huge implications for internal communications.  Without trust, our communications are worthless. Our people need to trust that we’re telling them the truth, that we’re operating in a fair and transparent way, and that we’re representing an accurate picture of the organisation. 

24th April 2018

The power of ‘thanks’


employee engagement

How do we recognise the achievements of our people?   The temptation is to engineer some vastly complicated recognition scheme, which ends up taking so long to administer that we’ve all forgotten what we’re recognising by the time we get around to it.   So, I’m suggesting a much simpler approach… Just saying ‘thank you’. 

24th March 2018

Asking the easy questions


employee engagement

I’ve never asked so many questions since I started working in internal communications… And the most common? Why?  Why do our people need to know this?   Why should they care?  Why do we want our people to do things differently?  Why do we need this change? 

2nd March 2018

A is for… audience?


employee engagement

I was trying to decide what to cover in my first ‘proper’ blog post… Internal communications and employee engagement are such wide topics, it’s really difficult to narrow it down. I finally decided to start my blog in the same place that I begin when thinking about internal communications… That is, with the people I […]

31st January 2018