As internal communicators, we have a unique role to bridge the gap between our organisation, its leaders, and its people. However, this tightrope walk isn’t without its challenges…
Do your internal communications say, or do? Do they tell or show?
Back in July, Helen Deverell wrote a post for the CIPR Inside blog about bringing diversity of thought to our communications teams: “It would be boring and a lot less productive if we all thought the same and were all good at the same things.” This started me thinking – how can we bring that diversity of thought […]
Line managers have a tough job. Endless responsibilities, demands on their time, and pressure. I want to do more to empower line managers in internal communications.
The network of internal communicators from Russell Group universities meets twice a year to discuss internal communications ideas and share best practice.
Inspired by a recent article in the Gatehouse Journal of Internal Communications (‘Spring clean your internal communications’), I’ve been thinking about the internal communications ‘sweet spot’… Doing enough communication and engagement without bombarding our people with too much stuff…
Trust… One little word… With huge implications for internal communications. Without trust, our communications are worthless. Our people need to trust that we’re telling them the truth, that we’re operating in a fair and transparent way, and that we’re representing an accurate picture of the organisation.
How do we recognise the achievements of our people? The temptation is to engineer some vastly complicated recognition scheme, which ends up taking so long to administer that we’ve all forgotten what we’re recognising by the time we get around to it. So, I’m suggesting a much simpler approach… Just saying ‘thank you’.
I’ve never asked so many questions since I started working in internal communications… And the most common? Why? Why do our people need to know this? Why should they care? Why do we want our people to do things differently? Why do we need this change?